Innovation Starts with People Tour 2016

Between September 18-27, SiG was delighted to host a tour featuring Carolyn Curtis, CEO and Ingrid Burkett, Director of Learning and Systems Innovation of The Australian Centre for Social Innovation (TACSI) . Based in Adelaide, TACSI help organizations develop, test and spread effective innovations in practice, in services, in systems and policy. They build the capability of organizations to find opportunities, design solutions, trial solutions and spread solutions.

TACSI’s approach begins with learning from people. Social innovation is about people and people are the best experts in their own lives. Good innovation draws on people’s real life expertise at all stages to build solutions that work for them. Practically this means teams skilled in listening and seeing things from other’s perspectives. Organisationally this takes leaders who can make people and outcomes a priority.

Carolyn and Ingrid toured across Canada to meet with communities, organizations, government departments, foundations and lab practitioners to discuss TACSI’s approach to social innovation, what they have learned about working collaboratively across sectors and discover what Canadians are doing to solve complex challenges.

Here is a summary of the work of TACSI and their approach to social innovation.

On their final evening in Canada, Carolyn and Ingrid joined Joeri van den Steenhoven, Director of the MaRS Solutions Lab and Adil Dhalla, Executive Director of the Centre for Social Innovation to discuss how we cultivate an ecosystem for social innovation.

In anticipation of the visit, our friends at Tamarack recorded a webinar with Carolyn and Ingrid focused mostly on the process of solutions design that TACSI uses to affect change. Watch it below.

We also managed to snap some photos on the way. A video of the trip is in production, but for now, we hope you enjoy the short visual recap.
TACSI Tour 2016

Social justice through innovation

carolyn_squareCarolyn Curtis is CEO of The Australian Centre for Social Innovation (TACSI), one of Australia’s most respected social enterprises focussed on addressing challenging social issues. Carolyn leads TACSI’s vision for systems that deliver real and sustainable social outcomes, through working with the people facing the challenges we are trying to solve.

Carolyn is a visionary and hands-on leader of TACSI’s dynamic mutli-disciplinary teams based in Adelaide, Sydney and working across Australia.  She brings to TACSI over 15 years of experience at the front-line and in management in the social sector, including as founding Director of TACSI’s Family by Family program which won the NAPCAN award for Innovation and the International Good Design Australia award in Service Design.

Carolyn’s insights from a long career in child protection has laid the foundation for TACSI’s approach to service and systems innovation, and her drive to ensure social innovation leads to better outcomes for children and families. Her passion and commitment has led TACSI  to work towards better outcomes in some of the most complex areas such as with children and families, people with disabilities, and the aged.

Carolyn is a sought after speaker on social innovation and service design at conferences globally and regularly publishes in local and national media.

Carolyn is also a tireless leader of social innovation beyond TACSI, as a Director for the Social Innovation Exchange, the world’s leading social innovation network, and in leading numbers of initiatives for better social outcomes nationally and as a judge for the Good Design Australia ‘Social Innovation’ Awards.

Co-design and Systems Change

Ingrid-photo-400x400Ingrid is Director of Learning and Systems Innovation at The Australian Centre for Social Innovation. She is a social designer, designing processes, products and knowledge that deepen social impact and facilitate social innovation. She has contributed to the design of policy and processes in a diversity of fields, including community development, local economic development, disability, poverty reduction, procurement and social investment.

Ingrid is a Past President and Honorary Ambassador of the International Association for Community Development and is committed to fostering an international dialogue about designing innovative methodologies for sustainable development.

Ingrid Burkett also holds the position of Social Design Fellow at the Centre for Social Impact, at the University of NSW.

Ingrid has worked in the community sector, government and with the private sector and believes that each of these sectors has a valuable role to play in social innovation. Ingrid was previously Managing Director of Knode, a social business focussed on design for social innovation.  She has also worked in social innovation and design positions in areas as diverse as community development finance and overseas development. Ingrid is also a practising artist and graphic designer.

Ingrid has qualifications in Graphic Design, Social Work, Business and Community Economic Development. She has particular expertise in the design of economic processes and products and is recognised internationally for her work in community economic development and finance. Though these are particular specialities, Ingrid has the skills to design processes, products, services and knowledge in a wide range of fields and disciplines and believes that the design of social innovation requires a capacity to think in creative cross-disciplinary and cross-sectoral ways.

SiG thanks our incredible group of partners to hosting the tour with us!

Action Lab
Tour partner 1


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