Job Opening: Administration and Research Assistant

Social Innovation Generation (SiG) is a collaborative partnership originally founded by The J.W. McConnell Family Foundation, the University of Waterloo Institute for Social Innovation and Resilience, the MaRS Centre, and the PLAN Institute. SiG believes that complex, persistent, and “wicked” social and ecological problems can be solved. Our focus is enhancing Canada’s resilience by engaging the creativity and resources of all sectors to collaborate on social innovations that have impact, durability, and scale.

SiG National is looking for an Administration and Research Assistant to work closely with the Executive Director, Communications Manager and Communications and Research Associate to help coordinate details related to event planning, travel arrangements, administration, finance and research tasks for the office.

At a time when “the need and desire for change is profound,” this is an exciting opportunity to work in a dynamic professional context to experiment with a different way of telling a story, learning new practices for tipping systems, and helping to create new possibilities for building resilience.

Responsibilities:

  • Administrative, planning and project strategy follow-up support for the Executive Director, SiG National

  • Manage the calendar and scheduling of the Executive Director, SiG National

  • Tracking of the Executive Director’s expenses and tracking overview systems of SiG budget

  • Complete basic accounting functions such as preparing expenses and/or processing of invoices as requested.

  • Supporting coordination and outcome tracking of the SiG National staff team meetings

  • Event logistical support for initiatives undertaken by SiG National and other SiG nodes using MaRS Discovery District facilities

  • Supporting the social innovation intelligence gathering by scanning, highlighting and synthesizing relevant news and analysis

  • Drive engagement with SiG online platforms – website, Knowledge Hub, social media communities;

  • Support and research for other SiG staff as required

  • Ensure that couriers, vendors, maintenance and service people are dealt with promptly and courteously, and generally monitors the activities, comings and goings for the area

  • Provides front-line support and assistance at selected events as necessary. Tasks may include; preparing nametags, attendee lists and other event materials, registration supports and general trouble-shooting.

Qualifications:

The ideal candidate will:

  • Demonstrate understanding of social innovation and its related processes, or a keen willingness to learn quickly the concepts that comprise the foundation of our work

  • Have excellent oral and written communications skills and be able to engage with all actors respectfully

  • Utilize strong organizational skills when faced with multiple time-sensitive priorities; have a willingness to “roll-up your sleeves” and personally handle all aspects of an activity

  • Be detail-oriented and self-motivated

  • Have the ability to work independently

  • Demonstrate proficiency in effectively utilizing social media for professional purposes (blogging, Facebook, twitter, etc.)

  • Have proven experience writing and editing

  • Bachelor’s degree in journalism, political science, peace and justice studies, anthropology or another area of the humanities considered an asset

  • Bookkeeping experience and knowledge of Excel and Powerpoint considered an asset

  • Strong working knowledge of Mac and the Microsoft suite (Word, Excel, PowerPoint and Outlook)

  • Energetic team player with cooperative attitude

  • Solid organizational skills required to handle a variety of tasks

  • Ability to multi-task and manage competing demands

  • Ability to use good judgment in assessing challenging situations

  • Enthusiastic and willing to expand on responsibilities and professional abilities

Compensation

This is a full-time entry-level position based in Toronto, paid through the Career Edge system on a monthly basis. You may need to demonstrate you meet Career Edge requirements to apply.

How To Apply

Please register with Career Edge and provide a cover letter articulating your suitability for the position. Then along with your resume, please attach a statement articulating your interest in working to foster an ecosystem of Canadian social innovation (approx. 300-400 words).

Please submit your application by 5:00pm ET, Monday October 6th to the attention of:

Geraldine Cahill, Manager of Communications, SiG National

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How do we know we’re making a difference, together?

Note: This article was originally published on August 27, 2014 on the Community Knowledge Exchange (CKX) Blog. It has been cross-posted with permission from CKX.

Each day across Canada, staff and volunteers in social-profit and charitable organizations are working hard to deliver important programs and services to some of the most vulnerable individuals in our communities.  This collective effort crosses many domains – from human services to recreation to the arts.  Intuitively, we can say that the quality of life that we experience in Canada is a result of the effort of these organizations. But the question remains, how do we actually know that we are making a difference, making an impact, together? 

Many of the issues facing our communities are incredibly complex – poverty, school achievement, maintaining clean environments, building local economies, addressing homelessness, and achieving health and well-being.  There are multiple players working hard to address these issues including governments at different levels, foundations, funders, organizations and citizens.  These complex issues involving diverse partners require a different approach.

collective-impact-480x360

In 2011, John Kania and Mark Kramer of FSG Social Impact Consultants published a paper in the Stanford Social Innovation Review called Collective Impact. This paper theorized a new way of working together where diverse partners agreed to a common agenda to guide their work. They also needed to agree to shared measures to track progress and determine collectively on those activities that would lead to the greatest results. Collective Impact efforts also focus on continuous communications as a mechanism to maintain momentum and keep the partners at the table. Finally, Kania and Kramer identified the need for a backbone infrastructure, a critical investment in staffing to make sure that collective efforts continue to move forward over time.

Since the publication of the collective impact article, organizations and collaborative planning tables have been experimenting with this framework designed for community change on complex issues. In Canada, there are many emerging examples of collective impact efforts. Vibrant Communities, an initiative of Tamarack – An Institute for Community Engagement, has been utilizing a form of collective impact in developing place-based, multi-sector approaches to reducing poverty in cities across Canada.

When it was first started in 2002, Vibrant Communities Canada was called an ‘action-learning experiment’.  Its partners, including local city leaders, the J.W. McConnell Family Foundation, Tamarack, and Caledon Institute of Social Policy recognized that community change efforts needed a longer time horizon and a focus on learning as you go. The partners also recognized the need for data to both inform and measure success. City partners were required to complete a poverty matrix before they began to develop their plan. The poverty matrix was a tool for local planning tables to use demographic data to understand the issue and impact of poverty on that city or community. The poverty matrix provided a baseline of information that was critical for each local context.

Understanding that we are making a difference together begins with detailed knowledge about the baseline data about the issue we are trying to impact. The poverty matrix provided a detailed demographic profile of poverty for the Vibrant Communities cities.

Increasingly, we have seen a number of demographic resources available to community change initiatives emerge. The Canadian Index of Well Being, Community Foundations of Canada’s Vital Signs reports (which are regularly published in many communities across Canada), and Community Accounts are examples of resources that provide key data, both baseline and progress, that collaborative tables can now access.

Detailed data about the problem is the starting point. From that point, collaborative or collective impact tables have to agree to a set of shared measures that will prove they are making progress together. At Vibrant Communities, it took us a while to get agreement on our shared measurements but once we did, it was amazing to see our progress. As we began to track our results collectively, we learned a lot from each other. Shared measurement can do that. By viewing shared measurement as an opportunity to learn and continuously improve, members can hone in on those strategies that make the biggest difference. They can also learn to let go of those things that are not working.

We also learned that shared measurement requires a variety of different measures, not only population based measures. Recently, the folks at FSG Social Impact Consultants have published a series of guides Evaluating Collective Impact. These guides are very useful as they provide measures to consider and detail the evaluation process for collective impact.

It is complicated, getting the right baseline data and then getting agreement on those shared measures which will show progress, but these are essential steps in knowing that you are making a difference together. This moves your collective effort from nice to do, to an effort with impact.

To learn more about Collective Impact and how to scale up your community impact efforts, register to attend the Tamarack Institute’s first-ever Collective Impact Summit happening October 6-10, 2014 in Toronto, ON.

Collective Impact Summit 2014

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The Quiet Global Boom of Co-operative Enterprises

In the context of changing the system dynamics that created the problem in the first place, a social innovation is any initiative (product, process, program, project or platform) that challenges and, over time, contributes to changing the defining routines, resource and authority flows or beliefs of the broader social system in which it is introduced. Successful social innovations reduce vulnerability and enhance resilience. They have durability, scale and transformative impact. - Frances Westley

Mary Cybulski, AP

The Wolf of Wall Street Credit: Mary Cybulski, AP

Unfettered capitalism fails us miserably — both the people on Earth, as well as Earth itself.

Six years ago, the global economy was on the verge of collapse; it was the largest market failure since the Great Depression in 1930s. Many countries have not recovered, including Canada.

At the same time, climate change is intensifying as a result of the same lack of regulation and accountability. In 2009, Nicholas Stern, former World Bank Chief Economist, wrote: “Climate change is the greatest market failure the world has seen.”1

Two massive market failures emerging from the current system; one financial, one ecological. Yet most people see no alternative system.

There is one: co-operating.

Since 2008, when global financial markets crashed, co-operative enterprises have quietly become the fastest-growing socio-economic model in the world, increasing from approximately 800 million members worldwide to over one billion — 20% growth in five years. 

One reason for co-operatives popularity is that their inherent focus is on serving the collective wellbeing of members, rather than solely the bottom-line. Originally championed by social reformers such as Robert Owen, a Welsh businessman, the first co-ops provided a humane and practical response to the social deprivations and disparity in the wake of the industrial revolution. In 1844, a group of weavers in Rochdale, England, inspired by Owen, started a food co-op. As word of their success spread, co-operatives based on the Rochdale principles were founded all over the world.

Today, there are thousands of examples of local co-operative initiatives, from credit unions in India and fair-trade coffee growers in Nicaragua to industrial worker co-ops in Argentina, renewable energy co-ops in Denmark, and local organic food co-ops in Canada.

Here’s an astonishing fact: Co-operatives provide over 100 million jobs worldwide, which is at least 20% more than all jobs provided by all multinational corporations put together. In Canada, about 40% of all Canadians are members in approximately 9,500 co-operatives and credit unions. Quebec, Canada’s most co-operative-friendly province, accounts for almost 40% of all co-operatives in Canada, and nearly 50% of co-op jobs. (See: Status of Cooperatives in Canada, 2012 Report, p.15)

The largest co-operative enterprise in Canada, by membership, is Mountain Equipment Co-op (MEC). It was started in 1971 by six mountaineers who pooled their purchasing power to buy discounted climbing equipment. Today, there are over 3.5 million members.

Just like MEC, most co-ops start out with a handful of people with a shared need, who form an enterprise to meet that need. A recent example is Ontario’s local organic food co-ops, that have grown from five or six a decade ago to over 70 today.

What else makes co-ops so attractive?

Image by Anda

Image by Anda: etsy.com/uk/people/anda

Social innovation is a big part of the answer. Co-operatives are constituted on social principles and values: they are leaders, for example, in sustainability practices and reporting. They are catalyzing a system shift in the economy away from a single-bottom line and toward community accountability. Resilience is the other great inducement to forming a co-operative business. Co-operatives have twice the success rate of regular businesses.

The contrast between a co-operative enterprise and the corporate status quo is clear. Long term over short term. Mutual benefit over self-interest. Democracy over top-down hierarchies. Given the last decade of economic turmoil,  it is not surprising that eight out of ten Canadians would prefer shopping at a co-operative, over a privately owned company.2

This century will test the Earth beyond many of its limits. Population growth. Climate chaos. Resource depletion. And further destructive social disparity. The current system is not the answer. The answer is collaborative social innovation and systemic shift towards community. We have a choice: co-operate or not. Will the 21st century be the age of cooperation and collaboration? For our collective wellbeing, it must be.

1 Nicholas Stern, Stern Review: The Economics of Climate Change, October 2006, Executive Summary, page viii

2 IPOs Tracking Study for CCA, August 21, 2013; Abacus Data IYC Canadian Awareness Study for CCA, May 23, 2012.

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Learning to Fail Forward: the critical ingredient for innovation

failure-baggage

SiG Note: This article was originally published on August 17, 2014 on Resilient Reality. It has been cross-posted with permission from the author. 

On July 9, a couple hundred people gathered to explore a topic that carries a pretty hefty cultural stigma. It’s a subject we think about daily. We obsess, analyze and agonize over it. We are quick to blame politicians and public business leaders for it. We fear it. We deny it. We avoid it.

Ashley Good decided to confront it. Several years ago, Ashley founded Fail Forward with the vision to talk about, celebrate and learn from failure. She perceived a gap in organizational learning, particularly in the international development sector. This spurred her to promote the practice of “intelligent failure,” which Ashley defines as:

  1. Learning maximized and accelerated through the act of trial, error and communicating stories
  2. Innovation made possible by accepting a certain risk of failure inherent in new ideas and approaches

The inaugural Fail Forward conference, held in July 2014, opened the dialogue for how professionals can learn to fail intelligently. Participants were diverse, involving large auditing firms, niche consultancies, growing businesses, and community organizations. As a volunteer, I observed a day full of play, laughter, and storytelling. Stories from attendees revealed people’s sensitivity to failure and how failure is strongly shaped by our own perceptions. There was also widespread recognition that innovation and failure are closely linked.

Failfwd2014

Throughout the workshops, speeches and serendipitous conversations, I learned new methodologies and met some of the leading thinkers in intelligent failure, such as:

The Fail Forward Toolkit

Your one-stop shop on how to fail fast and fail smart. Tools and frameworks include: IDEO on Design Thinking, Purpose Capital on when to quit, pivot or persist, an Innovation and Risk Appetite Assessment, the list goes on…

Emergent Learning Tables

An awesome tool for learning is the Emergent Learning Table (ELT). ELTs are best used to tackle a situation that has no easy or obvious solution and requires more than one team to take action.

Applying collective learning to a large organization can be difficult. ELTs provide the structure and space to promote dialogue, advocacy and build feedback loops into implementation to improve outcomes. I found this tool particularly exciting as it connects well to Michael Quinn Patton’s work on developmental evaluation. As Jillaine Smith of 4Q Partners remarked during the conference: “people are working towards the same goal from different angles – either from a learning perspective, like 4Q, or an evaluative perspective, like developmental evaluation.”

There’s no learning without fun.  Ashley Good and Fail Forward participant get silly. c/o Billy Lee, Belight

There’s no learning without fun. Ashley Good and Fail Forward participant get silly. c/o Billy Lee, Belight

Business Schools and Failure

Mike Shaner, a business professor at St. Louis University, asked participants to complete a Performance Failure Appraisal (found on page 15 in the Fail Forward Toolkit). He also shared an awesome compendium of readings on leadership and failure (click the course readings button).

Thought Leaders Galore

Dr. Brian Goldman was the opening keynote speaker and set the stage for failure in the context of hospitals. It was both a sobering and awe-inspiring speech. Dr. Goldman helped participants to see that no one feels failure stronger than those responsible for human lives. Another doctor, Dr. Mandy Wintink spoke about neuroscience and our physiological reaction to failure.

Meanwhile, Open Road Alliance, one of the conference partners, is filling an unmet need in the world of philanthropy. Many projects that secure funding face unforeseen exogenous threats, which jeopardize the project’s ability to continue operating. Enter Open Road Alliance, who provides catalytic capital to cash-strapped high impact projects. Their work was recently featured in SSIR as Funding the Unforeseen. These three thought leaders are just a sample of the many in attendance at Fail Forward 2014.

What’s Next?

I hope this post has illuminated some of the rich learning opportunities available on intelligent failure. Most of these tools and methods are more fun to explore in a group. That’s why the Fail Forward team is starting a Toronto Meetup to kickstart a community of “failers.” Don’t live in Toronto? Be a part of a Fail Forward organizing team in cities across Ontario.

Fail Forward Team. c/o Billy Lee, Belighted

Fail Forward Team. c/o Billy Lee, Belighted

Special thanks to Ashley Good, Anna Smith and the other members of the organizing team for Fail Forward 2014. Congratulations to the partners who were willing to sponsor a conference with the word failure in it!

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Vibrant Communities Canada – Getting to Shared Outcomes

SiG Note: This article was originally published on July 17, 2014 on Tamarack CCI - the online learning community for collaborative leaders. It is the second post of our Collective Impact Series leading up to the Tamarack Institute’s Collective Impact Summit this October. It has been cross-posted with permission from Tamarack.

A very interesting meeting happened in Montreal in July. The J.W. McConnell Family Foundation, Ontario Trillium Foundation, and the Lucie and André Chagnon Foundation invited foundation colleagues from Canada and the United States to a workshop focused on Evaluation and Learning for Aligned Action.  

The workshop included a number of evaluation experts and practitioners. Vibrant Communities Canada was invited to share lessons learned from our journey to collective impact and shared outcomes.

See the Pecha Kucha presentation that I prepared to entice everyone to attend my workshop and the PowerPoint presentation we prepared about the journey of how our movement collectively developed a common evaluation framework.

The Tamarack Institute and Vibrant Communities Canada have taken the lead in developing a shared evaluation framework for those cities engaged in place-based poverty reduction efforts (Cities Reducing Poverty).  From 2002-2012, this included 13 cities from coast-to-coast in Canada.  Over the past two years, this network has expanded to include more than 50 cities across the country.  While the shared evaluation framework is coordinated nationally, each of the cities collects local data and contributes their results through an annual survey.  Recently, Vibrant Communities Canada also partnered with the Community Data Program to purchase population level data for each of the cities.  This set of 12 population level indicators will enable us to better determine collective impact across the network on an annual basis.

Vibrant Communities Canada and our Cities Reducing Poverty partners review and reflect on our individual and collective results annually.  This reflection on shared outcomes is instrumental to understanding the progress we are making and some of the challenges that local communities face when working collectively to achieve change.

This post has led me to consider the evaluation journey in more detail.  PowerPoint presentations often don’t provide the details about the hard graft that went into each step.  To give a better sense of where we are today, I have developed the Vibrant Communities Historical Timelineillustrating the evolution of experiences, conversations, learning, testing, reviewing and revising behind our collective efforts.  Most of us only look back on the last three months or the last year.  Twelve years is a long time to reflect – but each step was critical along the path:

Advice and Lessons Learned On Shared Evaluation
  • Getting to shared outcomes is more than a process.  Deepening our understanding and learning about shared outcomes is a journey.
  • A clear and shared understanding of the issue – in our case poverty – emerged out of the work.  At the beginning, we did not have this shared understanding.  Once it was developed, it was easier to build a shared evaluation framework across different sites.
  • The Sustainable Livelihoods Asset Pentagon was vital in developing a common evaluation framework.  Each city, despite undertaking different activities, was engaged in building assets.  The Assets Pentagon allowed us to compare results across each city.
  • When working across multiple sites, look for scalable results.  The CCSD Community Data Program allows Vibrant Communities to purchase shared and comparable data across different cities.
  • Have patience and focus on learning and improving in each evaluation round.
Learn more about developing shared evaluation frameworks and how to scale up your community impact efforts using collective impactRegister to attend the Tamarack Institute’s first-ever Collective Impact Summit happening October 6-10, 2014 in Toronto, ON.
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The Game Has Changed: The Empathy Keystone

For the past six weeks, our team and our SIX Summer School Vancouver 2014 partners – Social Innovation Exchange and BC Partners for Social Impact – have been sifting through, sorting and curating the wealth of content captured during the summit. The breadth and richness of the knowledge exchange at SIX is undoubtedly enough to write a book on the State of Social Innovation in 2014. Amidst this richness, however, is exquisite simplicity; for a field dedicated to working in complexity, two ‘simple’ (even primordial) practices surfaced again and again as essential for leveraging that complexity: collaboration and empathy.

Of course, engaging in collaboration or practicing empathy is neither simple nor easy; they have been the purview of faith and philosophical teachings for 1,000s of years and the centrepiece of kindergarten teachings, workshops, trainings, retreats, literature, and research in the past century. Moreover, they are interlinked actions: collaboration is a process enabled by empathy. Given this precondition of empathy for collaboration, the collective wisdom of the SIX Summer School pointed to empathy as a keystone of social innovation.

As this became increasingly clear in curating the learnings from SIX, further connections began to unfold, linking these emergent insights from an international network of social innovators more broadly to the global community of social change practice. Close on the heels of SIX, the SiG June IASI event – in partnership with Ashoka Canada and MaRS Discovery District – was In Conversation with Bill Drayton, the founder and CEO of Ashoka; the dialogue was moderated by MaRS CEO Ilse Treurnicht. A champion and pioneer of social entrepreneurship, Drayton’s current message and mission is that the movement of the 21st century must be to nurture, teach and train empathy — especially in children.

Between the SIX Summer School, In Conversation with Bill Drayton, the ongoing work of both the SIX and Ashoka networks, and many more initiatives, it is clear that a mix of cross-pollination, simultaneous discovery, and knowledge exchange is nourishing a common valuation of empathy as the bedrock of the 21st century. A powerful mindset shift is underway.

In Conversation with Bill Drayton

For Drayton, the shift will be towards empathy-based ethics, replacing the current ethics ‘rulebook’ with a constellation of principles rooted in empathy (such as compassion, hospitality, initiative, intuition, contribution, and empowerment). Why? Because the rigidity of our current rulebook — and the rules themselves — apply less and less in an exponentially changing world. We are dragging the values, mindsets, and legal/financial structures of a Fordist, pre-digital, pre-networked system into the global, interconnected, interdependent and omnidirectional relationships of the present. The game has changed. Empathy is essential to understanding this new world and our humanity in it.

“Every child must master empathy-based ethics because the rules are changing; the less they apply the less learning them has positive impact” — Bill Drayton 

Arguably, empathy and collaboration have always mattered to the integrity of a society, but the argument now is that empathy is the essential skill to thrive socially, ecologically and economically in the present day. In a world defined by exponential rates of change across all systems, Drayton’s position is that everyone can and must be a changemaker, because change is the new game; it is not a question of whether we should nurture an ‘everyone is a changemaker world,’ it is imperative that we do so. Enabling and empowering this new norm of empathic agency is what Drayton calls a ‘teams of teams’ model; a model of collaborative co-leadership by and within teams.

A teams of teams model was similarly championed at the SIX Summer School as participants discussed the power and possibility of Public and Social Innovation Labs (PSI Labs), community-led development, co-production, co-working spaces, nested innovation hubs, cross-sector networks, and ecosystem building. The common call is that the operational norms of our relationships — working, personal, institutional, civic, and community — are shifting, and must shift, toward the principles of collaboration; a practical and mindset shift that is not only an essential driver of positive systems change, but is a form of transformative systems change itself.

“If everyone is a changemaker, there’s no way a problem can outrun a solution” — Bill Drayton

There is a convergence happening as both social entrepreneurs — which Drayton describes as entrepreneurs with big pattern-change ideas for the good of all — and communities establish a new precedent: the wellbeing of all supports the sustainable wealth of all. At the same time, system pressures are driving commerce, institutions and innovation in the same direction.  “All the evidence shows companies committed to values internally, do better financially,” says Drayton. An ethical and ecological imperative for empathy is now also an economic imperative.

“This is the most thrilling moment in human history, we are leaving an unequal, unfair world” — Bill Drayton
Practicing Empathy: Active Listening Exercise

This simple sounding exercise can be deeply challenging.  It takes one step:

(1) When listening to another person, turn off your inner monologue; silence the inner voice in your head that is reflecting, judging, observing, cataloguing, analyzing and preparing what to say next. Quiet that voice. Listen completely to the other person.

Try this with one person. Then another. Then another. Do you recall his or her name? Are you hearing more, and remembering more, about what that person is saying? Feeling?

          

In conversation with Bill Drayton from Social Innovation Generation on Vimeo

Further Resources:

Start empathy

Ashoka

Bill Drayton sees a world where ‘everyone is a changemaker’ — Christian Science Monitor

Leading With Authenticity — 2014 Skoll World Forum

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Where the Magic Happens: Highlights from SIX

Key learnings from places of vulnerability, emergence & gratitude
C/O Komal Minhas for KoMedia

C/O Komal Minhas for KoMedia

During the close of the seventh annual SIX Summer School, 150 bright-eyed participants chatted excitedly in a room overlooking Vancouver’s False Creek, a scenic inlet separating downtown Vancouver from the shores of Vanier Park and Fairview. The organizers shared their final words. Six ambassadors — participants chosen to witness key themes — offered concluding insights on empathy, empowerment, courage, beauty, power and love, and generations. The room’s energy was almost palpable. Things were coming to a close.

As the coordinator of the Summer School and Social Innovation Week Vancouver, I had the opportunity to offer my own final words. The thoughts I shared were those of boundless gratitude. I admitted that the largest event I could recall organizing was my twenty-fourth birthday party. The jump from local social planner to lead coordinator of an international conference was not part of the career plan. And yet the faith my supervisors placed in me opened up the opportunity for me to dive into something completely unknown. As I stood overlooking the crowd, knowing that my team had co-piloted this event to success, I felt deeply humbled.

A month following, my sentiment of thankfulness is the same. In this post, I offer four of my personal highlights from the global conference and the week’s flurry of concurrent social innovation events.

Creating the Conditions for Social Innovation
C/O Komal Minhas for KoMedia

C/O Komal Minhas for KoMedia

Our visionary maestro, Al Etmanski, guided the SIX organizing team on a journey to “get social innovation into Canada’s water supply.” Al, along with Tim Draimin and Cheryl Rose, perceived the global SIX Summer School as a unique opportunity for Canada – our nation’s time had come.

The SIX Summer School created the conditions for an international group of radical doers and thinkers to convene with local and regional changemakers. From government and activist organizations through to businesses and foundations, Canadians of all stripes participated in SIX, gaining new connections and insights. It was through intentionally linking local Canadians with global practitioners that some of the greatest value of SIX and Social Innovation Week was realized.

Vulnerability is the secret sauce

In the early days of developing the conference program, the Canadian team was bent on creating something different. Our team had the privilege of attending numerous conferences and we knew we didn’t want to simply create a container for the same conversations. We wanted to shake things up! We wanted people to feel a little uncomfortable. That is where the magic happens…

Where the magic happensAlthough the conference program had three themes – society, sector and self – “the self was our secret sauce,” as BCPSI partner Ken Gauthier identified.

During the first full day of SIX, participants were welcomed with the local traditions of the Musqueam People, involving a purifying cedar brushing ceremony and evocative song and dance. The opening plenary was a deep exploration into vulnerability, led by two of Canada’s leading social innovation thinkers, Frances Westley and Vickie Cammack. The visceral cultural experience and thought-provoking morning dialogue were designed to open participants’ hearts and minds to vulnerability. Empathy, humility, and honesty with oneself lay the groundwork for understanding how to make change.

“If we are afraid of our desert places then we become more afraid of the vulnerability outside ourselves — of the other” – Frances Westley 

Putting Faith in Emergence

In order to execute on Al’s grand vision for SIX Summer School Vancouver and Social Innovation Week Vancouver, I had to put great faith in my team, our 22 partner organizations, my own abilities, and the elusive magic that is emergence. I believe emergence is about letting go of control and expectations and allowing ideas and actions to happen organically. When you make room for people to animate a space, you empower them to create something awesome – truly awe-inspiring. It was our team’s responsibility to highlight the opportunities of SIX for innovative organizations, embrace ambiguity, and allow the cultural norms of our partners to inform the week’s direction.

Boundless Gratitude

Most importantly, what stays with me is the gratefulness I feel for working with so many incredible people. Our partner organizations could not have been more creative, thoughtful, positive and driven to make Social Innovation Week the success that it was.

C/O Komal Minhas for KoMedia

C/O Komal Minhas for KoMedia

As I move on from my role, I will reflect fondly on the time when hundreds of Canadian and international leaders came together to celebrate social change. Now, more than ever, I believe that we can learn more together by learning from one another. Together we can start to understand where to leap next.

Who organizes SIX Summer Schools?

Since 2007, each Summer School has been co-organized by the global partner, Social Innovation Exchange, and a local in-country partner. This year, there were two local partners – BC Partners for Social Impact (#BCPSI) and Social Innovation Generation (SiG), representing British Columbia and Canada respectively.

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Microtainer: social innovation & lab links we’re following (June 2014)

C/O Archivo Diario

C/O Archivo Diario

This mini blog, or bloggette, is part of our ongoing effort to spread information that we think will be interesting, insightful and useful to lab practitioners and the lab-curious. Below is a collection of resources that crossed our desks over the month of June 2014. In no particular order:

  1. Recognizing that the physical environments we work in affect our levels of creativity and imagination, Nesta is commissioning a study and paper on “Innovative Spaces” that will explore how the design of our work spaces affects innovation (Also on the topic of how to design spaces to encourage creativity: Make Space,” a book by Stanford’s D.School ).
  1. The “Systems Changerswebsite, a project led by The Point People, is full of excellent resources and thought pieces. Of particular interest is their piece on the Character Traits of System Changers, which include: 1. Not being afraid to think big – really big; 2. Comfortable with change and uncertainty – more than that, they embrace it wholeheartedly; 3. Do not have the personal/professional divide that has underpinned industrial models of working life.

  1. Blog post about a seminar — “Redesigning public services: cases, methods, challenges” — that Christian Bason (Director of MindLab in Denmark) conducted in Bilbao, Spain. The author shares his insights and personal takeaways.

  1. Lab to watch: London-based “Civic Systems Lab,” a part incubator/part accelerator working to alleviate & systemically prevent poverty and its many side effects. Led and run by a group of seasoned social innovators, the project launched a set of prototypes that are testing the conditions, tactics, tools and wider platforms needed for supporting civic change and seeding local civic economy (And, they are/were hiring! Applications closed mid-May).

  1. Short write-up, 1-hour video, and slides from the presentation, “New governance models for effective public service delivery in the 21st century,” by MindLab’s Christian Bason to the UNDP’s Knowledge, Innovation & Capacity Group. Christian discusses: the future of governance, emerging governance models, the nuts and bolts of design approaches, and important points on leadership for public managers.

  1. Blog post by Forum for Social Innovation Sweden, “France is modernizing the public sector with design and social innovation,” explores a new program in France — “Réacteur Public” — led by Paris-based social innovation lab, La 27e Région. Over four years (until the end of 2017), the program aims to scale-up methods, processes and approaches that have been developed over six years, in previous projects across the country, with a particular focus on: Education, Community, Future of Public Administration, Publications.

  1. New book Towards a Civic Innovation Lab,” by Delhi-based Centre for Knowledge Societies, is jam-packed with rich content, including: civic innovation case studies from around India; essays on public and social innovation labs by Christian Bason (MindLab) and Giulio Quaggiotto (UN Global Pulse Lab); transcripts of keynote addresses and panel discussions from a public sector design symposium; and other thought pieces on public sector innovation.

  1. Insider scoop on public service design: in the blog post, “Inspiration for Service Design,” Runa Sabroe of Mindlab lays out the process, 10 cases (with lessons learned and hiccups along the way), and top tips from the Danish cross-ministry innovation unit and how it is using service design to improve how citizens and business experience, and interact with, public services.

  1. Crowdsourced google map of the social lab landscape across the globe. The map is still being populated, so please contribute! Zaid Hassan of Reos Partners (and author of the Social Labs Revolution) invites us to add suggestions for any missing public innovation labs and social innovation labs in the comments section.

  1. Blog post by the Knight Foundation’s Carol Coletta about their Civic Studios series: May 12 -14, the Knight Foundation hosted 100 civic innovators at a Civic Innovation in Action Studio in Miami to explore ways to harness talent, advance opportunity, and promote robust engagement.

  1. Blog post by DesignGov’s Alex Roberts — “Innovation and Design Insights – Visit by Christian Bason” – reflects on and pulls out insights from a visit by Christian Bason with Australian public servants (this is a couple of years old, but just came across it and there’s some good stuff in there).

  1. DO NOT MISS: Nesta launched an informative new report – “i-teams” — with a round up of the innovation-teams embedded in (municipal, regional and national) governments around the world. The report includes an overview of 20 public innovation labs across 6 continents, key lessons learned, and how to create a lab in your own city, province, or country. The team will continue to add i-team case studies and news as the project continues.

  1. There is still a lot of buzz from The Labs for Systems Change Conference that took place at MaRS DD in Toronto this May, including: a blog post reflection on some of the big ideas discussed during the day by MaRS Solutions Lab’s Fariha Husain; a video discussion reflection by Delhi-based Centre for Knowledge Societies’ Namrata Mehta and Aditya Dev Sood; a tweet aggregation + reflections/notes by government innovator Meghan Hellstern; a two-part blog post (partie 1 et partie 2, ecrit en français) with video interviews of lab practitioners (videos in English) from La 27e Région’s Stéphane Vincent; and these two reflection memos from Re-public’s Hiroshi Tamura (one and two) in Japanese and some English (日本語と英語で書いています). Also, the live-stream videos are now viewable and downloadable here!

  1. The next international gathering for lab practitioners will take place in Singapore on Oct 7-10, 2014, with a focus on Asia-based labs. Social iCon 2014, hosted by the Lien Centre for Social Innovation, is the Lien Centre’s flagship event, designed to feature thought-provoking developments and best practices in the social innovation space. The gathering will convene a pan-Asian group of social innovation practitioners and intermediaries that are engaging in Social Innovation Labs.

  1. Blog of an interview with Nesta’s Philip Colligan, head of the Nesta Innovation Lab, about why local government is well-placed to solve today’s challenges. Philip talks about the Creative Councils initiative, a program to support local authorities to be more innovative.

  1. Article about how the new Social Service Offices in Singapore utilize Asset Based Community Development (ABCD) tools and focus on enabling public servants and service providers to have more exposure to on-the-ground realities (and assets) within communities. For example, a team of officers from the Kreta Ayer Social Service Office walk through the neighbourhood several times a day, as a way for the officers to learn more about the local residents – and how they could better help them.

  1. New practice guide by Nesta’s Perrie Ballantyne and the Centre for Challenge Prizes about developing competitions or challenge prizes to stimulate idea generation. Also, Deloitte created this useful reportThe Craft of the Incentive Prize Design,” with lessons learned from the US public sector.

  1. And finally, a new report that we at SiG have been drooling all over – “Speaking to the Innovation Population” – by Nesta. The report explores the public’s views on new ideas and technologies and makes recommendations for how policymakers can better communicate with voters on these issues. It is excellent for anyone trying to communicate about innovation and particularly useful for people engaged in public sector innovation.

What have we missed? What lab-related links have you been following this past month?
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Intelligent Failure in Practice: Fail Forward 2014

wknzw8 (1)With the Fail Forward 2014 conference fast approaching, I wanted to share some of the inspiring and formative theories of change behind the conference.

We’ve brought together some of the leading thought-leaders on intelligent failure for one stimulating and engaging day to help us develop effective tools and practices so that when a failure inevitably happens (and it will!), those experiences become opportunities for learning, adaptation, and so much more.

Below are highlights from a few of our thought-leaders who offer uniquely forward-thinking approaches to failure, as they work to transform our mindsets, workplaces and society away from fear of failure and toward productive failure. Here is a preparatory ‘crash course on intelligent failure’ with key insights from their work:

Dr. Brian Goldman

Our keynote speaker, Dr. Brian Goldman, is a highly regarded Toronto emergency room physician who is on a lifelong campaign to confront medical errors and create a culture of safety for patients. His keen observations about the culture of medicine apply to organizations everywhere and have us asking the question, “Do we really expect that doctors are always perfect or do we want a culture where they can be open about their mistakes and learn from them?” His TED Talk Doctors make mistakes. Can we talk about that? has reached nearly a million viewers and has moved countless individuals and organizations across sectors with his powerful message that failures need to be talked about if they are to be learned from.

Dr. Mandy Wintink: ‘Your Brain on Failure’

What happens in our brains and bodies when we experience failure? Dr. Mandy Wintink explains our learned and instinctive reactions to failure from a neuroscience perspective. She will lead participants through an exercise to experience and understand the physiological responses that trigger our defensive and dysfunctional reactions. Wintink’s approach offers effective strategies for dealing with these reactions to failure so that we can learn to respond more productively. 

The Risk Sandbox

Laurie Michaels, the founder of Open Road Alliance, and Tom Moir, a Safety-Risk Management Consultant, discuss the concept of ‘The Risk Sandbox’, an effective tool for understanding the dynamics of risk and failure in our work and mapping the current and desired areas for creativity, risk, and innovation. Most of us unconsciously avoid taking risks, largely because we just don’t understand how much and what kind of failure is acceptable in pursuit of innovation.  This session is about creating the space to take smart risks for increased performance, achieving ambitions, growing revenue, and the agility to stay relevant and competitive. Learn what’s possible if we understand what our risk tolerance truly is!

All we’re typically taught about failure is to avoid it at all costs. It’s time to change that. Intelligent failure plays a vital role in learning and innovation and is an essential skill in our uncertain and interconnected world. This is your crash course on how to fail well.

Hope to see you at Fail Forward 2014!

~ Ashley

To learn more about the practice of intelligent failure, attend the Fail Forward 2014 Conference, taking place on Wednesday, July 9th at MaRS Discovery District.*
*There are 30 spots remaining and to fill them, a special 20% discount is available. Register here with the code – 30Seats – for the discount.
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